In less than a month, most of the globe is at home due to the coronavirus (COVID-19) situation. Many friends from around the world are at home and working from home. What a way to go!!!!
So, before we give you updates on the coronavirus (COVID-19) situation here in Italy, we want to wish you all a Happy Home Sojourn. Hoping you make the most of this wonderful and precious time with family and the home; after all, the two are special at the heart and in our lives…la famiglia 😊
Now for the updates on coronavirus (COVID-19) and Italy travel plans…
While there are no major changes on how you can plan for travel to Italy (just yet), there are a couple updates we want to share on the Italy coronavirus situation and your options for Italy tours or services that you have booked or would like to book with Rimontitours.
Until travel to Italy is back to normal, we are waiving cancellation and/or rebooking fees as follows:
- You can always book tours and services for Italy travel plans with us (even today).
- For bookings made prior to April 3, 2020, rebooking or cancellation fees are waived.
- Full refund for cancellation of tours or services booked before April 3, 2020 will be issued.
- For rebooking of an existing tour or service or one booked prior to April 3, 2020, you will be able to rebook the tour and/or service until December 31, 2020.
- We will also allow rebooking of tours or services for 2021, however, additional fees may apply (due to costs with our suppliers changing in a new year).
We hold April 3, 2020, as our date because it is when our government will be re-evaluating if we can go back to normal day-to-day operations or if the country’s quarantine needs to be extended. We will update you on the changes of the above indications.
Of course, this doesn’t mean that when it gets better in Italy it will be the same elsewhere since Italy has been in quarantine for about two weeks now, but fingers crossed no other country has to go through exactly the same situation.
Although there have been measures from the US to stop travel from the US to Europe for 30 days since last Friday, with the exception of the UK. Also, the cruise lines are stopping cruises for about two weeks.
This indicates to us that travel plans to Italy or elsewhere may not return back to normal even with Italy’s COVID-19 situation getting better.
For additional questions and/or to proceed with cancellations or rebooking of Italy tours and/or services, email us at firstname.lastname@example.org. Please use the subject line: COVID-19 Italy travel plan cancellation/rebooking inquiry.
Until April 3, 2020, Rimontitours staff is working remotely. However, we are always accessible through our emails and by phone, as per usual. Italian time zone, from Monday through Friday, business hours, and weekends for emergencies.
While the coronavirus outbreak is keeping us at home, we are a country that is always able to make the best of the situation thanks to our la dolce vita philosophy. Just an example was from last week, where on Friday evening, every home throughout Italy played music.
We shared a video on our Facebook page, and are sharing the link here as well, in case you missed it…
Napoli Musica Cuore Anima Celebriamo la vita nel modo della dolce vita Napoletana andra tutto bene – https://www.facebook.com/watch/?v=529222121117808
Like the saying in the art project they had Italian children do last week, “Andra Tutto Bene”, which means: All Will Be Well, Everything Will Be Ok, Everything’s Gonna Be Alright 😉😊